#1 Provider of New & Refurbished Barcode Equipment
Repair Request

If you have a equipment that is in need of repair, send us your contact information with the manufacturer, model and problem description and we can give you a free estimate.

First Name:
Last Name:
Address Street 1:
Address Street 2:
City:
Zip Code: (5 digits)
State:
Daytime Phone:
Evening Phone:
Email:
Model and Problem Description:


Customer Service

Global Barcode believes in strong customer service and keeping customers coming back for years to come. If you don't see what you need on our website please call or email us with any questions. We can customize your order to meet your specific needs.
Online Ordering:
Existing customers can place their orders online or request hardware repair and can then track the order thru the whole process.  
Free Tech Support: 
Tech support is offered to all customers free of charge.  One of our techs is available to work with you on any problems you are having before you have to send your equipment in.  
Contact 425-346-6675

Depot Services

Global Barcode has a Depot service that provides direct support to your end users by handling service requests and immediately dispatching replacement units to the field. This minimizes down time by reducing the need for in-house support.

Spare
 Pool Management

We’ll maintain a pool of spare devices according to the terms of your maintenance agreement. We offer a range of spares pooling options, with guaranteed turn-around times to match. Choose between same day ground, 2nd day or overnight shipping. Typically spare pools range between 2.5% and 10% of your total fleet. We’ll help you decide how large your spares pool needs to be.

Service Contract

Choose from a variety of service levels—from cost conscious Flat Rate Repairs to 24 Hour turn-around Depot Spares Pooling. What ever level of service you choose, you will take comfort in knowing that your devices never leave the country; that all of your questions are answered by the technicians actually working on your hardware, and that you can track your repairs online in real-time.

Flat Rate Repair

If you choose our Flat Rate Repair plan, you’ll receive guaranteed pricing on your repairs. Our Flat Rate turn-around time averages less than five business days.



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